2345坚决打击劫持用户浏览器主页的行为
查看：4959324回复：82
- 军衔：
-
中校
◆◆经验：2790/3240 - 发帖：
-
0/174◆◆精华数/发帖数
尊敬的用户：
自5月13日《人民日报》关于“浏览器主页被劫持”系列报道引发网友和社会聚焦上网劫持问题以来，二三四五高度重视，虚心接受各方意见，积极组织专项工作组对产品优化、用户服务、渠道监管等进行全面提升，加强自身管理，大力呼吁行业自律，致力于还广大网友一个清朗的上网空间和网络生态环境。
长久以来，二三四五一直以用户需求为中心，重视用户体验和用户服务。针对用户反馈的相关问题，二三四五设置多渠道反馈入口，规范举报反馈流程。一旦接收到用户主页投诉问题，我们将在24小时内根据用户留下的联系方式联系解决，切实做好举报的信息受理、情况核实、问题流转和处理反馈工作。
另一方面，二三四五会加大非法渠道排查力度，健全渠道安全机制。针对某些推广渠道为了赚取利益，违规推广，甚至是劫持用户主页的行为，2345官方是坚决予以打击的。但因此前渠道数量庞大，监控具滞后性，导致违规情况时有发生。后续二三四五拟制定违规渠道评判标准，加大排查力度，提高排查频次，做到专人监控、每日排查、及时上报、迅速处理，对恶意推广行为，一经核实，绝不姑息。
二三四五坚决反对劫持、不能卸载、无提示安装软件等恶意推广行为。二三四五将在原有的防治、反馈基础上，进一步优化产品服务、规范举报反馈流程、加大非法渠道排查力度，为用户提供更加优质的服务，保障公民网络空间合法权益。同时，二三四五将承担起网站的主体责任，按照“重双基、强双责”的工作要求，自觉维护行业秩序，大力推广网络安全知识，推动良好互联网生态的建立，将“营造清朗网络空间”的目标落到实处。
最后，呼吁广大用户：一旦发现浏览器主页被劫持情况，请及时反馈至2345，反馈途径如下：
主页劫持举报入口：http://www.2345.com/cuangai/
客服qq：334501209
投诉电话：400-000-2345
引用回复
啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦啦
